Medical services are provided and billed by Dr. Franklin Douglis, PA. Our providers participate in most all of the major health insurance plans in the region.

​Please be aware that with any health plans, there may be deductibles and copayments for which you could be responsible.

​Billing Questions​

Who should we contact?

For billing questions, please call us at:

Conroe, TX Office:

Call us at 936-539-9322

Spring, TX Office:

Call us at 281-376-1188

Hours: Monday thru Thursday 8:30 am to 5:00 pm and Friday 8:30 am to 12:30 pm
​
Or email Stacey McComb at: stacey.mccomb@drdouglis.com

We typically respond to emails within 24 hours.

What billing or insurance information will I receive? ​

• You will receive a copy of your bill. After your insurance has paid, we’ll provide you with a monthly statement of your account.

How long will it take to get things settled with the insurance company?

• Generally, it takes from 15 to 30 days to obtain payment from an insurance carrier.

​I received a notice that my insurance company has paid on my bill — but I can’t understand how they calculated their payment amount. Do you know? ​

• ​If we have received any such information from your insurance company, we’ll be glad to share it with you. However, for answers to any questions about insurance payments, deductibles, or co-payments, you generally need to check with your insurance company.